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This is a highly recommended qualification for those looking to start out or change job roles within care.
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Learn how to recognise and report abuse as well as gaining awareness of the support available following disclosure.
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Understand the importance of infection control and the responsibilities involved in ensuring legal compliance.
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Raise awareness of how both these acts affect the everyday work of care staff.
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Understand how medication is managed within a care environment whilst implementing safe medicine handling procedures.
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Learn what might trigger challenging behaviour and how to handle these situations.
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Learn how to identify different signs of abuse and the relevant laws and legislation that protect them.
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Understand how to carry out venepuncture safely and learn to recognise/deal with potential complications.
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Effectively respond to the mental health needs and recognise the symptoms.
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Understand the importance of reablement support and the types of help & support available.
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Learn the different types of dementia and how it effects the patient and those around them.
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Learn safe manual handling techniques, reduce risk of injury and meet relevant legislation
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Know the responsibilities demanded under the Duty of Care legislation to ensure the well-being of service users.
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Understand who a carer is and what they do in their day to day role. Perfect for new starters.
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Learn how palliative care works alongside end of life care and how to increase a patient’s quality of life during the illness.
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Understand the carer’s role, responsibilities and the principles of care.
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Understand the importance of seeing people as unique individuals and manage their needs whilst ensuring privacy and dignity throughout.
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Become equipped with the skills and knowledge to deal with emergencies and accidents.
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Understand how fires break out, how to use fire equipment and how to minimise the risks.
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Gain knowledge of risk assessment and the skills required to identify and eliminate hazards in order to minimise risk.
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Gain knowledge of good food safety practice & how to prevent food poisoning.
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Learn how to implement the COSHH regulations in order to create a safer and compliant working environment.
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Understand the risks to personal safety and know what to do to make sure they stay safe.
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Gain an awareness of the common hazards and risks involved when working from a height
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Identify potential hazards and risks, control measures effectively and understand the issues relating to risk assessments.
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Learn what nutrition and malnutrition is and understand the effects of good and bad nutrition on the patient’s body & health.
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Gain essential understanding of food safety procedures regarding allergens and the latest legislative guidelines.
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Understand how to respond to epileptic seizures and the different types of epilepsy.
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Ensure that services, procedures and policies comply with equality legislation and how to accommodate for disabled people.
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Covers several different learning disabilities and how to manage challenging scenarios.
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Provides a better understanding in how to respond to, and care for, those with Asperger’s.
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Aimed for those who want to learn more about diabetes, and how to help those who suffer from diabetes.
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Learn why equality and diversity is important and the main targets of discrimination.
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Understand what communication is and the principles of good communication and record keeping.
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Learn how to respond to complaints, the handling process and how to identify incidents and errors.
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Understand customer service techniques, how to deal with complaints and the customer’s needs.
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Learn the concept of mentoring, the essential skills to be a mentor and how to construct effective feedback.

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