Delegates who attend this course will leave with an enhanced awareness of what makes good communication and record keeping within their working environment and will gain improved communication skills which is needed to maintain healthy working relationships.
• What is communication?
• Effective methods of communication
• The management of communication
• Legislation and best practice
• Effective record keeping
• Keeping records in a care environment
This course can be delivered in-house at your location for classes of up to 12 delegates. We offer rigorous training with hands-on elements, designed to instil lasting knowledge in to your carers.
We will ensure that your carers are well versed in the latest CQC recognised methods and practices. To find out more, do not hesitate to call us on 0333 9205 590 and one of our advisors will be there to help!
Whether your company is booking in advance or organising training at short notice; our trainers are available 7 days a week and will attend any venue nationwide. Evening courses are also available.